Last Updated: July 21st, 2026

Welcome to Advert. By accessing or using our website, marketing services, and related services (collectively, the "Services"), you agree to comply with and be bound by these Terms and Conditions ("Terms"). Please read them carefully. If you do not agree with these Terms, you may not use our Services.

Use of Our Services

Advert LLC, a Minnesota limited liability company ("Advert," "Company," "we," "us"), provides lead generation and appointment-setting services for contracting and home-service businesses. Advert generates exclusive, pre-qualified homeowner leads through paid digital advertising (including but not limited to Facebook and Instagram advertising), delivers those leads to clients, and may provide automated and/or human-assisted outreach, follow-up, and appointment-setting services as described in the applicable order form, onboarding agreement, or invoice. Our Services do not guarantee sales, revenue, or customer acquisition. By using our Services, you agree to use them only for lawful purposes and in compliance with these Terms.

Account Registration and Security

You may need to create an account or provide account access (e.g., to ad platforms, CRM tools, or communication channels) to access certain features. You must provide accurate, current, and complete information.

You are solely responsible for maintaining the confidentiality of your account credentials and all activity under your account.

You must notify us immediately of unauthorized use of your account. Advert is not responsible for losses due to compromised credentials.

SMS & Text Messaging Terms

By providing your phone number and opting in to receive communications from Advert, you expressly consent to receive SMS and MMS messages from us, including transactional notifications, appointment reminders, customer support communications, account updates, and marketing messages related to our services. Consent to receive text messages is not a condition of purchase. Message frequency may vary depending on your interaction with the platform.

Standard message and data rates may apply based on your mobile carrier and service plan. Advert is not responsible for any fees charged by your carrier for SMS or MMS communications.

You may opt out of receiving SMS messages at any time by replying STOP. After you send STOP, you will receive a confirmation message and will no longer receive text messages from Advert unless you opt back in. For assistance, reply HELP or contact us at [email protected].

If you use Advert's services to send SMS messages to third parties (including leads generated on your behalf), you are responsible for obtaining proper consent prior to sending automated or marketing text messages and for complying with all applicable federal, state, and local laws, including the Telephone Consumer Protection Act (TCPA). You agree to honor opt-out requests promptly and maintain records of consent where required. Advert reserves the right to suspend or terminate accounts that violate SMS compliance standards. Mobile carriers are not liable for delayed or undelivered messages.

Lead Pricing and Payment

Client agrees to pay Advert the per-lead price set forth in the applicable order form, invoice, or onboarding communication. Leads are billed as they are delivered, and Client authorizes Advert to charge Client's payment method on file for each lead delivered and for any recurring fees associated with the Services. Invoices are due upon receipt unless otherwise agreed in writing. All payments are securely processed through Stripe.com; we do not store payment card information.

Refund Policy

Advert stands behind the quality of the leads it delivers. Because lead value declines rapidly with time, our refund policy is built around prompt contact and verifiable lead defects. A lead is eligible for a refund only if both of the following conditions are met:

Client (or Client's representative) initiated the first call attempt to the lead within thirty (30) minutes of the timestamp at which Advert delivered the lead to Client, as recorded in Advert's system or CRM; and

The lead is confirmed to be a "Bad Lead," meaning the phone number provided is invalid, disconnected, out of service, a non-working or fake number, or otherwise not a valid, reachable contact number for the named lead.

A lead is not eligible for a refund on the basis of any of the following, without limitation: the lead did not answer or return calls; the lead was not interested, changed their mind, or did not book or show up for an appointment; the lead was already working with another contractor; Client failed to attempt contact within the 30-minute window described above; or Client's own outreach, staffing, scheduling, or follow-up process caused a delay or missed opportunity.

Refund requests: To request a refund, Client must submit the request to Advert in writing within one (1) week of the lead being delivered, and must include reasonable supporting documentation (e.g., call log or screen recording showing the call attempt, time, and outcome). Requests submitted after one (1) week, or without supporting documentation sufficient for Advert to verify eligibility, will not be honored.

Form of refund: Approved refunds will be issued at Advert's discretion in the form of (a) a credit toward future leads, or (b) a refund to Client's original payment method. Approved refunds do not entitle Client to any additional compensation, and Client remains responsible for all other amounts owed to Advert.

Dispute Resolution; No Chargebacks

Sole authority to determine refund eligibility. Client agrees that Advert has the sole and exclusive authority to evaluate and determine whether a lead qualifies as a "Bad Lead" and whether any refund request satisfies the requirements of the Refund Policy above. Advert's good-faith determination on any refund request is final and binding, and Client waives any right to challenge that determination through any other means, including but not limited to a payment processor, card issuer, or bank.

No chargebacks or third-party disputes. Client agrees that all billing questions, lead-quality concerns, and refund requests will be resolved exclusively and directly with Advert under the Refund Policy above, and that Client will not file a chargeback, payment dispute, bank reversal, or similar claim with any credit card company, payment processor, or financial institution for any charge made under these Terms. Client acknowledges that these Terms, together with Advert's delivery records, constitute Client's agreed-upon remedy for any billing or lead-quality dispute, and that filing a chargeback in lieu of, or in addition to, the process above is a breach of these Terms.

Chargebacks filed in breach of these Terms. If Client files a chargeback, dispute, or reversal in violation of this section, Client agrees to (a) reimburse Advert for the disputed amount, (b) reimburse Advert for any chargeback, processing, or administrative fees Advert incurs as a result, and (c) pay Advert's reasonable costs, including attorneys' fees, incurred in responding to or collecting amounts related to the dispute. Advert may also immediately suspend or terminate Services and any active lead delivery upon a chargeback being filed.

Subscriptions, Cancellation, and Termination

Services continue until terminated by either party. Either party may terminate at any time upon written notice to the other. Termination does not relieve Client of the obligation to pay for leads already delivered, and does not affect any refund request properly submitted under the Refund Policy above prior to termination.

No Guarantee of Results

Client acknowledges that Advert generates leads and, where applicable, sets appointments, but does not guarantee that any lead will result in a sale, signed job, or completed project. Advert's obligations are limited to delivering leads and Services that meet the standards described in these Terms; Client is solely responsible for its own sales process, pricing, licensing, and the quality of work performed for any lead.

Prohibited Activities

You agree not to:

Use the Services for unlawful, fraudulent, or abusive purposes.

Misuse leads, contact data, or communications provided by Advert in ways that harass, spam, or violate consumer protection laws.

Copy, reproduce, or distribute Advert's ad creative, campaign strategies, scripts, or related materials without permission.

Interfere with the security, stability, or functionality of the Services.

Intellectual Property

All ad creative, campaign strategies, scripts, workflows, branding, and related materials developed by Advert are the property of Advert. Except as expressly permitted, you may not copy, distribute, or create derivative works without our prior written consent.

Privacy and Data Protection

Your use of the Services is also governed by our Privacy Policy. By using the Services, you consent to our collection, storage, and use of personal information as described therein.

Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. We make no guarantees that use of our marketing, lead generation, or appointment-setting services will generate sales, leads, or revenue. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Advert's total liability to Client for any claim arising out of or relating to these Terms shall not exceed the total amount paid by Client to Advert in the ninety (90) days preceding the claim. In no event will Advert be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, even if advised of the possibility of such damages.

Independent Contractor

Advert and Client are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.

Indemnification

You agree to indemnify, defend, and hold harmless Advert, its affiliates, employees, and partners from any claims, damages, or expenses arising out of: your use of the Services; your violation of these Terms; or misuse of leads or communications in violation of applicable laws.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Minnesota, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms that is not resolved under the Refund Policy or Dispute Resolution sections above shall be brought exclusively in the state or federal courts located in Minnesota, and you consent to the personal jurisdiction of those courts.

Entire Agreement

These Terms, together with any order form, invoice, or onboarding document referencing them, constitute the entire agreement between the parties regarding their subject matter and supersede all prior discussions or agreements, whether written or oral. These Terms may only be amended by Advert posting an updated version to this page. If any provision is found unenforceable, the remaining provisions will remain in full force and effect.

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page, with the "Last Updated" date revised accordingly. Continued use of the Services constitutes acceptance of the updated Terms.

Contact Us

If you have questions about these Terms and Conditions, contact us:

Email: [email protected]

Website: https://theadvert.app